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About Initial Hygiene

Call us for a free quote on (852) 2954 6888  or contact us

About Initial Hygiene

Rentokil Initial: A Global Organisation- operates in all major continents of Europe, North America, Asia Pacific and Africa. The organisation provides a wide range of solutions in over 50 countries, where the "Rentokil" and "Initial" brands represent innovation, expertise and quality service.

About Initial: A global provider of washroom hygiene and facilities services with more than 100 years of brand history in 45 countries. Delivering a complete solution for your business environment, we are dedicated to raising hygiene standards and bringing science to your washroom.

An internationally-recognised brand

We are an internationally-recognised brand with localised leading expertise.

We value health & safety of our people and customers

We value health and safety for our people and customers and treat safety as top priority.

Dedicated to deliver outstanding customer service

Dedicated to deliver outstanding customer service and provide quality experience to customers.

Delivering our Service Promise

Fostering Partnership

Fostering a trustworthy and credible partnership with our customers

Customer Care

We care for our customers' business and services with dedication

Eco-Friendly Interest

Display interest and engage our involvement in eco-friendly initiatives

Why Initial hygiene?

  • An internationally-recognised brand - We are an internationally-recognised brand with localised leading expertise.

  • We value health & safety of our people and customers - We value health and safety for our people and customers and treat safety as top priority.

  • Dedicated to deliver outstanding customer service - Dedicated to deliver outstanding customer service and provide quality experience to customers.

  • Fostering partnership - Fostering a trustworthy and credible partnership with our customers

  • Customer care - We care for our customers' business and services with dedication

  • Eco-friendly interest - Display interest and engage our involvement in eco-friendly initiatives

  • Hygiene education - Value add public with technical expertise and hygiene education

  • Service quality assurance - Proud to deliver service quality assurance through stringent standards

  • Speed of response - Speed of response is key in resolving customers' hygiene concerns

  • Innovations and technology for tailored solutions efficacy - Embracing Innovations to tailor integrated solutions efficacy

  • Health & Safety compliance - Health & Safety standards compliance treated with utmost importance

Service promise

Everyday, local teams of Initial service technicians deliver efficient, effective and discreet services, keeping our service commitment to customers across the world.

With worry-free services tailored specifically to your needs, Initial takes pride in delivering the highest levels of innovative solutions and professional customer care.

We will install and maintain your hygiene solutions, manage consumables, dispose of sanitary waste whilst ensuring compliance with all hygiene and environmental regulations.

1. Contact

Call us and we will arrange for your local team to be in contact. 

  • Qualified and experienced expert surveyors
  • Calls returned during working hours (Monday to Friday, 8:45am to 5:45pm)

2. Survey

We will discuss your hygiene needs, arrange for an on-site survey and make recommendations specific to your business' needs.

  • Appointment at a time of your convenience 
  • Solutions tailored to your business requirements 
  • In compliance with all hygiene and environmental regulations

3. Installation

Our expert installation service is completed in a professional and timely manner

  • Appointment at a time of your convenience 
  • Quick, discreet installation of certified products 
  • No disruption to your business

4. Service

Our local team of service technicians will attend scheduled services.

  • Discreet service
  • Quality assurance that your hygiene solutions are in good order
  • Offering professional and tailored issue resolution
  • Proof of service made available online
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