$imgalt

Retail

Call us for a free quote on (852) 2954 6888  or contact us

Good hygiene and pleasant experience is critical to drive retail business

Creating the right retail environment can help increase shopper dwell time, generate loyalty with your brand and encourage repeat custom. Clean and pleasant smelling facilities that promote a more hygienic environment will improve your customers' shopping experience and their overall impression of the shop and brand.

Good washroom facilities are also vital in creating a pleasant shopping experience and are important factors in your customers' decision to return. Customers often expect a minimum standard of cleanliness in a public washroom and if facilities are poor, it can negatively reflect on your brand image, reduce the length of stay and spend and drive people away.

Benefits of good retail hygiene

  • Improved shopper experience, leads to longer dwell time and spend 
  • Enhanced positive image means more new shoppers and return visits 
  • Good reputation leads to recommendation and new customers 
  • Provision for special groups (babies, elderly etc.) improves reputation and return visits 
  • Taking care of staff wellbeing which translates to higher service & satisfaction

How can our expertise help?

  • 1) Structured Hygiene Survey - We carry out a full hygiene survey of your premises, to identify germ hotspots and get a full understanding of your requirements

  • 2) Hygiene education - Encourage better hygiene amongst your staff with educational materials

  • 3) Based on science - Clean is not necessarily hygienic, so we can help you improve standards for your customers and staff

  • 4) Consumables advice - Help you save money by advising on the correct type, quantity and location of consumables based on usage patterns

  • 5) Choices of range on products and service - Exclusive, innovative new products, designed for ease of use, comfort and reliability, delivered with style

  • 6) Excellent service - Dependable, friendly and discreet. We deliver the best in hygiene for your premises, including regular quality checks

Service promise

Everyday, local teams of Initial service technicians deliver efficient, effective and discreet services, keeping our service commitment to customers across the world. 

With worry-free services tailored specifically to your needs, Initial takes pride in delivering the highest levels of innovative solutions and professional customer care.

1. Contact

Call us and we will arrange for your local team to be in contact.

  • Qualified and experienced expert surveyors
  • Calls returned during working hours (Monday to Friday, 8:45am to 5:45 pm)

2. Survey

We will discuss your hygiene needs, arrange for an on-site survey and make recommendations specific to your business' needs.

  • Appointment at a time of your convenience
  • Solutions tailored to your business requirements
  • In compliance with all hygiene and environmental regulations

3. Installation

Our expert installation service is completed in a professional and timely manner

  • Appointment at a time of your convenience
  • Quick, discreet installation of certified products
  • No disruption to your business

4. Service

Our local team of service technicians will attend scheduled services.

  • Discreet service
  • Quality assurance that your hygiene solutions are in good order
  • Offering professional and tailored issue resolution olution
  • Proof of service made available online
Contact us

Other services you might like

Floor care

Quality, high-performance mats to provide anti-fatigue supports for maximum comfort.